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Department of Technology
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Quality Management and Analytics Graduate Certificate

Overview

The graduate certificate in Quality Management and Analytics introduces quality management tools to enhance customer and supplier relations, strategic planning, and measurement systems to improve overall organizational performance. Students will learn and apply quantitative analytical modeling techniques to solve decision problems and risk situations faced by project managers. In addition, an overview of six sigma data-driven decision making methodologies will be introduced to gain insights into advanced quality based industrial management techniques.

This certificate requires 9 credit hours for completion.

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Why Earn Your Certificate?

Graduate-level certificates are graduate courses of study approved by an academic unit. These certificates:

  • Provide professional development and career advancement
  • Broaden career options
  • Enhance your skills
  • Educate you as part of the process of lifelong learning

The certificate program is not a degree program, although courses completed as part of the certificate curriculum could be used in meeting degree requirements where appropriate.

Each certificate requires three specific courses totaling nine credit hours. Courses completed as a portion of the certificate program may also be counted toward the requirements of the Master of Science in Technology degree.

The Department of Technology graduate coordinator will advise students and confirm completion of certificate requirements.

Required Courses

Students in the Quality Management & Analytics (QMA) certificate program will gain knowledge and skill sets in quantitative and qualitative decision-making practices to solve complex business process problems and quality issues. Intuitive data analytics tools and qualitative techniques are used to effectively deliver performance improvement solutions. Hands-on exercises and software packages are extensively utilized to help students learn the concepts and applications of real-world problems. The required courses are:

  • TEC 437: Quality and Organizational Excellence (3 credit hours) — summer only
  • TEC 438: Project Risk and Decision Analysis (3 credit hours) — spring
  • TEC 439: Introduction to Six Sigma Methodologies (3 credit hours) — fall only

To learn more about each course, the prerequisites, and any additional certificate requirements, review the Graduate Catalog.

Plan of Study

After admittance to a non-degree graduate certificate program, the student should complete the Plan of Study for the certificate.

Grade Point Average

In order to be awarded the certificate, all required courses must be completed with a "B" or better. All certificate required coursework must be completed in the Department of Technology at Illinois State.

Time Limit

All requirements for a graduate level certificate must be completed within six calendar years, beginning with the date the student first registers as a graduate level certificate student.